Personal money transfers are necessary for many reasons. Selling one currency to buy another is needed in many different scenarios from individuals moving to another country to buying or selling an asset overseas.
Foreign exchange transactions involve risks. Before entering into a transaction you must carefully consider the risks. These risks will depend on your objectives at the time and may include, but not be limited to, market risk, counterparts risk, liquidity risk, strategy risk. Direct FX has procedures and policies in place to limit the counterparty risk you face.
We do not settle trades until we have received client sold currency in cleared funds. All client trades are offset “back to back” with our wholesale liquidity providers. As a result, we are not exposed to market risk. We do not at any time speculate in the foreign exchange market.
Possible obstacles with foreign currency transfers or exchange
Even for those with some foreign exchange experience, arranging currency transfers with their bank can be a challenge. Some of the difficulties include:
Unfavorable exchange rates
Too many unknowns
Foreign currency exchange through Direct FX
When making currency transfers, we are an alternative to traditional banks. We get better results for our clients because we:
Significantly better exchange ratesCan pass on significantly better exchange rates than traditional banks.
150 years of combined experienceCombined we have over 150 years of experience giving advice to and arranging currency transactions for bank treasury currency traders.
Global bank payment system understandingWe have thorouh knowledge and vast experience with the global bank payment system.
No, or low feesWe charge no, or low transaction fees. We build our fees and margins into the rate we quote you (in most cases).
We use plain EnglishWe give general product advice in plain English. We explain the choices, benefits, and risks of foreign exchange products
Informed decisionsOur general product advice helps clients make informed decisions about personal currency transfers.
Direct lines to all major bank treasuriesWe have direct phone lines of communication with all major bank treasuries in Australasia.
We trade daily in hundreds of millions of dollarsIn the course of our trading day, we arrange many hundreds of millions of dollars in currency transactions for banks.
How to compare money transfer rates?
You need to be careful and look at more than just the “quoted rate”.
How to accurately compare quoted Direct FX rates with Transferwise, and other providers.
Look at more than just the “quoted rate”When comparing exchange rates between different providers you need to be careful and look at more than just the “quoted rate” a provider may give.
Check if there are any fees or commissionsSome providers, in an effort to make their rates look better, will add their fees in after a deal is agreed at a specific rate. So while you may think you are dealing at a better rate, once you factor in their fee, often 0.5%, you will end up with less in your destination account than had you dealt with us at a seemingly worse rate.
There are NO other fees when you deal with us.
We made the decision to keep it simple and build all our fees and margins into the rate we quote you. We will send off to your destination account the full amount of currency converted at the agreed rate.
Some other providers, in an effort to make their rates look better, will add their fees in after a deal is agreed at a specific rate. So while you may think you are dealing at a better rate, once you factor in their fee, often 0.5%, the net effect is you will end up with less in your destination account than had you dealt with us at a seemingly worse rate.
In an example where you need to sell NZD 100,000 for AUD.
How does it work?
A step by step description of the transaction process.
Here you can Apply for an account.
Once you apply we need to manually confirm your account application.
We will generally be in touch to confirm account approval and to discuss your currency requirements within 24 hours.
Starting a transaction
The currency you need to sell
The currency you need to buy
The amount you need to buy or sell
Your required settlement date
Choose order type
At market order
Client sold currency paid to Client Funds Account, one day before the settlement date
On settlement date, we will deposit to you, or your beneficiary, your bought currency
Important Note:Please note:
– All settlement payments between us must be made electronically
– We do not make or accept cash, cheque, or card payments
Trade at the current rate or wait for a rate at which you want your personal money transfer to happen.
When instructing us you will need to give one of the following order types:
With all order types, the order amount, the currencies being bought and sold, and the prevailing market conditions, all have an influence over our ability to complete transactions.
At Market Order
A request from you to trade at the current market exchange rate.
Requesting an at market order rate from us does not constitute a transaction between us.
Only if you agree to trade at the quoted exchange rate is a transaction in place.
At market orders can be requested for amounts equal to or greater than NZD 5,000, or the foreign currency equivalent.
An instruction by you to transact at an exchange rate not currently available.
For example, if you wanted to sell AUD and buy USD at USD 0.80, but the current exchange rate was USD 0.78, you can place a limit order with us to sell AUD and buy USD when the exchange rate of USD 0.80 is available.
We will then watch your order 24 hours a day until completed or cancelled by you. Limit orders can be placed for amounts equal to or greater than NZD 5,000, or the foreign currency equivalent.
Frequently Asked Questions
Answers to some of the frequently asked questions.
The global foreign exchange market has an average daily turnover of 3 to 4 trillion. This means that it is so big that no one participant (except central banks) can influence or continually predict market moves.
However, we are in a very unique position, in that we are in constant contact with and transact directly for, the bank currency traders in our region.
This means we can provide our personal clients with:
- The most up to date insight into what may be driving currency moves
- An ability to directly access the views of bank currency traders
- A lot more than just the financial savings our exceptional exchange rates provide
We will give you general product advice, in plain English.
We will explain the choices, benefits and risks of foreign exchange products.
We can discuss recent and historical levels of the currencies you are exposed to.
We can give you an overview of the current market consensus.
We will never, however, claim to know where currencies will trade in the future, or that we can achieve the best possible execution level for you.
No one can promise this.
Ultimately every client must make their own transaction decisions based on their specific currency requirements and situation. We believe access to our advice allows our personal clients to:
- Make their own informed decisions
- Gain a level of insight they would not get from their bank
- Receive value from our service that is in addition to receiving an exceptional exchange rate
Be very wary of anyone or any company, who claim to provide more.
When you are ready to transact, you will now need to tell us:
- The currency you need to sell
- The currency you need to buy
- The amount you need to buy or sell
- Your required settlement date
You can give us this information by either email or phone.
You then have the choice of asking us to complete your transaction using one of two order types:
- At market order (Exchange at set date)
- Limit order (Exchange at a set rate)
All settlement payments between us must be made electronically.