If you have any questions that remain unanswered, or you want to contact us to discuss your needs now, then please feel free to do so.

New Zealand

Level 3, 41 Shortland Street Auckland.
Phone: 0800 560 006
Phone:+64 9 281 2317
Email: info@directfx.co.nz
Postal Address: PO Box 5068, Wellesley Street, Auckland, 1041


Please note: Our Sydney office does not provide remittance services. It services our inter bank client’s only. The phone number below is to our New Zealand offices. All remittance services, are provided from our New Zealand offices. Visits to our Sydney office are by appointment only, and restricted to interbank clients of Direct FX. 

Suite 310, The Cooperage, 56 Bowman Street, Pyrmont
Phone: 1800 993 100
Email: info@directfx.com.au
Postal Address: PO Box 5068, Wellesley Street, Auckland, 1041

Authorisations we hold

Direct FX Limited is a Registered Financial Service Provider, under the New Zealand Financial Services Providers (Registration and Dispute Resolution) Act 2008 – Our FSP Number is FSP16781

Dispute Resolution
Direct FX has an internal dispute resolution procedure available to all retail clients. We are members of the Australian Financial Complaints Authority (membership # 14614), and this is available for Australian clients. We are also members of Financial Services Complaints Ltd (membership # 881), and this service is available for New Zealand clients.